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Speaker

Lindsay Heuchert

Manager, Claims Customer Care Centre

Definity

Job Description

I work with a team of people leaders to make sure we deliver superior customer service. When our customers suffer damage to their car or home we work with them to fix it and ensure no disruption to their lives.

Relevant School Subjects

  • Business

Areas of Expertise

  • Admin/Business
  • Financial/Insurance/Banking

Career Story

-College -Worked in banking -Worked in retail in supervisory > manager > senior manager roles -Moved to insurance as an assistant > policy change admin > underwriter > call centre > admin leadership > call centre leadership > call centre manager

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