Noor Ali

Job Description

I would describe my job as helping people find the right technology to fit their everyday lives. I work as a sales representative for a telecom company, so I talk to customers about things like phones, internet, and plans. My role isn’t just about selling it’s about understanding what someone needs, whether that’s staying connected with family, working from home, or streaming their favourite shows, and then finding the best solution for them.

A big part of my job is building trust and creating a positive experience. I help people feel confident in their choices, answer their questions, and make sure they leave happy. It’s a mix of communication, problem-solving, and people skills. I have been working in this industry for 4 years, my whole time in university and being in a sales position I have learned alot I am looking forward to sharing with students!

Relevant School Subjects

• Arts
• English
• Guidance and Career Education
• Health and Physical Education
• Social Sciences and Humanities
• Technological Education

Areas of Expertise

• Childcare
• Legal
• Retail/Customer Service
• Telecommunications

Career Story

I attended High school in Guelph at the Guelph Collegiate Vocational Institute (GCVI). I decided to pursue a degree in Criminology at Wilfrid Laurier University on the Brantford Campus, along with dual minors in Policing and Child & Youth Studies. I’ve always been interested in understanding people, society, and how systems like law enforcement work.

I chose to study Criminology at Wilfrid Laurier University, along with minors in Policing and Youth & Children Studies. I’ve always been interested in understanding people, crime, and how systems like policing and social services impact individuals especially youth.

During university, I didn’t just focus on academics. I made it a priority to get involved on campus through different student initiatives, leadership roles, and volunteer opportunities. Being part of these campus collectives allowed me to step outside my comfort zone, meet new people, and build skills that you don’t always learn in a classroom like leadership, teamwork, communication, and event planning.

One of the most valuable things I gained from these experiences was the relationships I built. I connected with peers, mentors, and professors who supported my growth and opened doors for new opportunities. I really want to emphasize this building strong, genuine relationships with your teachers, professors, and the people around you can have a huge impact on your future. Those connections can turn into mentorship, references, and opportunities you might not expect.

At the same time, I was working part-time in sales in the telecom industry. That’s how I ended up in my current role. At first, it was just a job but over time I realized how much I enjoyed connecting with people, helping them and challenging myself to grow.

Through this role, I’ve developed strong communication skills, confidence, and the ability to adapt to different situations. I’ve also had opportunities to step into leadership, push myself to achieve goals, and start thinking more seriously about my long-term career path.

Now, as I’m graduating, I’m exploring my next steps. I’m interested in roles where I can combine everything I’ve learned my academic background, my leadership experiences, and my passion for working with people whether that’s in the criminal justice field, administrative roles, or leadership positions where I can make a meaningful impact.